Auto Collision Repair

If you've ever been in a car collision, we understand the process of finding a quality auto repair center can be stressful. When added to the stress that naturally results from experiencing a car accident, and you may tempted to pick the closest garage rather than a fully equipped repair center. The Auto Body Shop at Park Place Acura understands the emotional turmoil that often accompanies a vehicle collision. That's why we do everything possible to simplify the repair process in a warm, supportive atmosphere.

If you suffer a collision in the Plano Texas area, a simple phone call to the Auto Body Shop will quickly mobilize our tow truck, if necessary, to retrieve your vehicle. We work directly with all insurance companies, create a complete, free estimate of the repairs to be done and carefully review it with you. We never perform any work unless you approve it, and we can show you in detail what your insurance covers so that you can make informed decisions.

Timely Service

For a number of reasons, it is important to take care of auto collision repair sooner rather than later:

  1. Safety: A car collision often damages internal components that only a certified technician would recognize. Driving a damaged car can be a safety hazard, because damaged systems may fail at any moment. Conditions such as axles that break, master brake cylinders that fail, moving parts pushed out of alignment, cracked hoses and broken wires can cause a catastrophic failure if you drive a collision-damaged vehicle without promptly repairing it.
  2. Compounding Damage: You might experience what appears to be only minor damage following a car collision, and therefore put off having it fixed. However, minor damage may worsen over time and become a major expense if not addressed right away.
  3. Insurance: Insurance adjusters are more likely to approve all covered repairs when they get involved right after the collision occurs. If you put off repairs and more damage results, the adjuster may balk at paying the full amount.

Quality Repair Service

The Auto Body Shop at Park Place Acura is staffed by certified and experienced technicians who provide the highest level of professional service for all vehicle makes and models, not just Acura. Our repair facility is equipped with the latest technology and we use only high-quality parts specifically meant for your vehicle. All work is 100% guaranteed to restore your vehicle to its pre-accident condition. We even have Hertz rental cars onsite with insurance-approved rates so that you have a set of wheels while your vehicle is under repair. Finally, our shop does complete work, including inspection, repair and repainting -- you don't have to hassle with separate paint shops.

Collision Repair in Plano Texas

Whether your vehicle is involved in a collision, suffers from rust, needs a wheel restoration, or simply requires detailing or window tinting, the Auto Body Shop at Park Place Acura is your one-stop shop for quality service that is professional, speedy and guaranteed. Contact or visit us today and we'll be happy to answer any questions you have.

How lengthy will repairs take on my vehicle?

Be sure to check with your advisor for the specifics on your vehicle. A lot of factors can contribute to repair time. Your advisor can give you an estimate of the time it will take to entire the repairs to your vehicle. Our team collision advisors can update you periodically on the progress of your body shop work.

If my vheicle's frame is damaged, is it a total loss or can it be repaired?

If it is determined that the frame section is bent beyond repair, that section can simply be replaced. Our highly skilled collision technicians, with the aid of our state-of the-art computer measuring system, can return your vehicle to its original factory specifications. No. A car is a total loss only when the price of repairs exceeds the insurance company's determined value of your vehicle. Nowadays, most cars are built using unibody (frame and body as one) construction.

Is there a warranty on the repairs to my vehice?

Your really are in tremendous hands! We guarantee total our body shop repairs with a Lifetime Warranty. Please speak to your collision advisor to learn added.

How do I get a rental car?

Insurance companies will only pay for a rental car if you have that option on your policy or if you are the claimant. If you need a rental car, we can help you make the basic arrangements. We recommend checking with your insurance provider and asking about the rental details of your plan. Check your policy and/or call your insurance company to find out if you have rental coverage and what your definitive limitations are. We have a rental fleet, but sometimes depending on your insurance, you might have to make definitive rental arrangments.

Where can I get a claim number in Park Place Acura?

Make sure to talk to a Collision Advisor to verify or check on a claim. Claim numbers are issued by your insurance company at the time you report your accident. Just write it down and bring it in with you when you come in to begin the repair process, we will do the rest. We can take most claims.

Is Park Place Acura Collision open on weekends?

We have Saturday hours. Saturdays we are open from 9:00 to 1:00pm. Our service center has extended hours and can help with frequent issues related to your vehicle. Head over to our service center to learn added.

What forms of sum do you accept for Collision or Body Work?

Of course, cash and checks are always welcome. The easiest and most beneficial way to pay for your portion of the repairs to your vehicle is with a leading credit card. We accept Visa, MasterCard, & Discover.

Can I get other service work done on my vehicle while it is in the Park Place Acura body shop?

Yes. Our service team is highly trained team that provides the outstanding car for your vehicle. Simply mentioned to the body shop tech about your service needs and we can take care of it all! Just let your advisor know what other work you would like done so that he or she can make the basic arrangements.

Can you match the paint color on my vehicle?

We have made a leading investment in the finest paint system feasible and constantly gains its technology and equipment to ensure that any vehicle's paint matches. We take memorable pride in our ability to match factory finishes as the final step in the restoration process. Today's modern factory finishes incorporate multiple layers of highly specialized paints. We have a lot of experience matching Acura paint colors.

Can I get a ride home when I drop off my car at the Collision Center?

We provide a pickup and delivery service. Yes, we would be happy to provide this service to you. We want any customer's visit to be a decisive experience and will work diligently towards that goal. For extended services, we have rentals avaialable so you can go about your schedule without skipping a beat.

When can I wash my car after body shop work?

Some recommendations and precautions in the first 30 days after any body work. If you want to wash the vehicle make sure to wash by hand ith cool water and a very mild car wash solution using a soft cloth or sponge. Always use clean fresh water. We also highly recommend to wash your vehicle in the shade or in a covered space like a garage. Do not use a commercial car wash in the first 30 days. Stiff brushes or sponges could mar the finish and damage the surface. Avoid parking under trees and utility lines which are likely to attract birds. Bird droppings have a high acid content and will damage a freshly painted surface. Also, tree sap can mar or spot a freshly painted surface. Do not spill gasoline, oil, antifreeze, transmission fluid, or windshield solvent on the new finish. Do not scrape ice or snow from the newly painted surface. We also recommend not waxing or polishing the vehicle in the first 90 days after collision work. Do not "dry wipe" your vehicle. Dry wiping can scratch the finish. Do not drive on gravel roads. Chipping the finish is easily done in the first 30 days.

How will I know when my car is done?

Feel free to call or e-mail your advisor during the repair process if you have questions or concerns. You can head over to our check vehicle status form, or give our department a call. You will be notified when your vehicle is ready to be picked up. You can also check this website. You will see a message next to the last picture of your vehicle telling you that your vehicle is ready to be picked up.

Do I have to pay a deductible?

It depends on your plan. All plans differ, find out about yours to know about any deductibles. The amount of deductible that you will be responsible for is determined by your insurance policy. If you aren't sure about your deductible, we recommend calling your insurance agent.

Will the parts be ordered before I drop my vehicle to the Collision center for repair?

If you have any questions regarding parts that relate to your collsion work. Please give us a call. Absolutely. We generally order your vehicle's parts at the time that we write the estimate and schedule your vehicle for drop-off a couple of days later unless your vehicle is found unsafe to drive, then we would help you arrange for a rental vehicle as soon as potential. This enables us to provide quicker turnaround time.

Who do I pay my deductible to?

It will be your responsibility to pay us when you pick up your vehicle. If you aren't sure about your deductible, you can call your insurance agent.

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Park Place Acura

  • Sales: (469) 620-7939